Return Policy for Christian Tees

1. Return Authorization  
1.1 If you encounter any issues, have questions, or wish to return an item, please contact us promptly at (+27) 82 612 3277 or via email at Include your Order number in your communication.  

2. Return Period  
2.1 Our return policy is valid for fourteen (14) days from the date of delivery.  

3. Eligibility for Returns  
3.1 To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when it was delivered.  

4. Return Process  
4.1 To initiate a return, please follow these steps:  

●     Contact us within seven (7) days of receiving the item.
●     Provide your Order number and details about the item you wish to return.
●     Our customer support team will guide you through the return process.  

5. Consumer Responsibilities  
5.1 The consumer is responsible for:  

●     Covering any costs associated with the return of goods.
●     Ensuring that returned items are securely packaged to prevent damage during transit.  

6. Refund Process  
6.1 Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.   If approved, your refund will be processed, and a credit will be applied to your original method of payment.  

7. Office Hours  
7.1 Our customer support is available during office hours, Monday to Friday, from 09:00 to 16:00.  

8. Contact Information  
8.1 For return inquiries and assistance, please contact us at:   Phone: (+27) 82 612 3277 Email:  

9. Exceptions  
9.1 This return policy does not cover items that are damaged due to misuse, neglect, or improper care.  

10. Changes to the Return Policy  
10.1 We reserve the right to update and revise our return policy. Any changes will be effective immediately and will be communicated on our website.

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